PawsCare Privacy Policy

Last Updated: November 14, 2025

Developer/Company: PawsCare Team
Contact Email: pawscareanimalresq@gmail.com

PawsCare ("we", "our", "us") operates the PawsCare mobile application ("App"). This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.

By using PawsCare, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

• Full name
• Email address
• Phone number
• Address (optional)
• Profile photo

1.2 User-Generated Content

• Pet photos
• Adoption listings
• Posts, comments, likes
• Community interactions

1.3 Authentication Information

Authentication is handled securely through Firebase Authentication and may include:

• Email and password
• Google sign-in
• Phone number for OTP verification

1.4 Device & Diagnostic Data

• Device identifiers
• Crash logs
• App performance data
• Analytics and usage statistics

1.5 Location Information

With your permission, we may collect approximate or precise location data to improve adoption relevance and overall app experience.

2. How We Use Your Information

• Create and manage user accounts
• Display and manage adoption listings
• Enable community features
• Maintain platform safety and moderation
• Improve and develop new features
• Analyze performance and usage
• Maintain internal logs via Google Sheets API
• Ensure authentication and security

We do NOT use your information for advertising or marketing.

3. Data Sharing

We do not sell or share your data for advertising purposes. Data is shared only with trusted services required for app functionality.

3.1 Firebase Services

• Firebase Authentication
• Firestore Database
• Firebase Storage

3.2 Google APIs

• Google Analytics
• Google Sheets API (internal logging)

We do not share data with NGOs, external partners, or advertisers.

4. Data Storage & Security

Data is securely stored using Firebase services with industry-standard security measures, including encrypted transmission and controlled access.

No system is completely secure, and absolute protection cannot be guaranteed.

5. Children's Privacy

PawsCare is intended for users aged 13 and above. We do not knowingly collect data from children under 13.

6. Your Rights

• Access your data
• Update or correct information
• Withdraw permissions
• Request data deletion
• Delete your account

Requests can be made at: pawscareanimalresq@gmail.com

7. Permissions Used

• Camera – capturing pet images
• Storage / Photos – uploading images
• Location – improving adoption relevance
• Internet – core app functionality

8. Account Deletion

PawsCare provides an in-app Delete Account feature.

• Personal data is permanently deleted from Firebase
• User content may be deleted or anonymized
• Internal logs may be retained for legal or security purposes
• App access is permanently removed

9. Changes to This Policy

Updates will be posted in the app and reflected by the "Last Updated" date.

10. Contact Us

📧 pawscareanimalresq@gmail.com
👥 PawsCare Team